Insurance Contact Centre (Sales) Consultant


National Seniors Australia is a ‘profit for purpose’ organisation, who advocate on behalf of older Australians. We make a difference to the lives of Australians, and we are committed to providing the best customer service possible.

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As an Insurance Call Centre Consultant based in our Operations Team, you will play a vital role in providing exceptional service to achieve the best outcome for our callers.

Interested in joining us?

No weekend or after hour work (standard work hours 8.30 am to 5 pm Mon to Friday)

No AHT

Small team and great culture 

Strong base salary with incentives

You get to have your birthday on us!

What you can expect to do each day:

  • Quote & sell a range of insurance products to new & existing customers
  • Manage administration processes that support the sales & servicing of policies
  • Identify & advise of other benefits that we offer
  • Always ensuring we offer the best in customer service to provide our customers with a solution suitable for them!

About you:

  • Strong attention to detail
  • A desire to excel and provide exceptional service
  • A team player
  • Solution focused

What our employees say about us:

"Very friendly and supportive team and environment"

“Every day I come to work with a smile”

“Working for National Seniors means we are making a difference”

However, to be considered it is imperative you have:

At minimum of two years’ experience selling ideally within the insurance area, but a sales background is also high desirable.  

Training:

Is provided, this is a highly compliant industry.  

Like to apply?

Please send your resume and cover letter to our recruitment team.