Wellbeing support


Whether you’re wanting ideas on how to get more involved in your community, or needing more assistance around the home, contact our Wellbeing Support team for a confidential chat about anything you would like. We're here to help and happy to listen.

Contact us on 1300 887 626.

COVID-19 information


The COVID-19 vaccination program is currently being rolled out across the country. To find out if you're eligible to receive the vaccine, and where you can get it, check out the Australian Government Vaccine Eligibility Checker.  

Each Vaccine Clinic has their own individual system for how they're providing the vaccine. In general, what you'll need to take to your appointment is:  

  1. Completed Consent Form 
  2. Your Medicare Card and Photo ID (if you have this); and 
  3. A detailed medical history.  

We recommend that you discuss this in further detail with the Vaccine Clinic at the time you make the appointment. 

For further information, check out the Australian Health Department website and the COVID-19 Vaccinations update page here. See the "COVID-19 vaccines - is it true?" page for helpful information about common concerns and queries relating to the vaccine program. 

QLD

For all COVID-19 information relevant to Queensland including case alerts, activity and travel restrictions, testing centre locations, the Check in QLD App and information on border passes, visit the QLD Government COVID-19 resources page below.

NSW

For all COVID-19 information relevant to New South Wales including case alerts, activity and travel restrictions, testing centre locations, the Service NSW App and information on on the Dine and Discover NSW vouchers, visit the NSW Government COVID-19 resources page below.

Victoria

For all COVID-19 information relevant to Victoria including case alerts, activity and travel restrictions, testing centre locations, the Service Victoria App and information on border passes, visit the Victorian Government COVID-19 resources page here.

WA

For all COVID-19 information relevant to Western Australia including case alerts, activity and travel restrictions, testing centre locations, the G2G App, and information on the Controlled Border arrangement, visit the WA Government COVID-19 resources page here.

SA

For all COVID-19 information relevant to South Australia including case alerts, activity and travel restrictions, testing centre locations, the mySA GOV App and information on the Cross Border Travel Registration process, visit the SA Government COVID-19 resources page below.

NT

or all COVID-19 information relevant to Northern Territory including case alerts, activity and travel restrictions, testing centre locations, the Territory Check In App and information on border passes, visit the NT Government COVID-19 resources page below.

ACT

For all COVID-19 information relevant to the Australian Capital Territory including case alerts, activity and travel restrictions, testing centre locations, the CBR App, and information on support measures for Canberra renters, visit the ACT Government COVID-19 resources page below.

Tasmania

For all COVID-19 information relevant to Tasmania including case alerts, activity and travel restrictions, testing centre locations, the Check in Tas App, and information on registering your travel, visit the Tasmanian Government COVID-19 resources page below.

Wellbeing services


National Seniors has developed relationships with several organisations which help and support our members through the tough times. If you’d like us to reach out to one of these organisations either on your behalf or with you, please don’t hesitate to call us on 1300 887 626. Otherwise, click the links below for further information. 

Lifeline

A national charity providing all Australians experiencing emotional distress with access to 24 hour crisis support and suicide prevention services.

Lifeline Australia - 13 11 14 - Crisis Support. Suicide Prevention.

Australian Grief and Bereavement Centre

This support service provides free specialist grief and bereavement counselling, information and support through self-care resources, group counselling or 1:1 counselling sessions with a bereavement practitioner. Services are available via telehealth, video call or in person.

FriendLine

FriendLine is for anyone who needs to reconnect or just wants a chat.

All conversations with FriendLine are anonymous and our friendly volunteers are ready for a yarn and to share a story or two.

Beyond Blue

We all have good days and bad days. Then there are those days when something isn't quite right, you've got something on your mind, or things just seem too much. Whatever it may be, sharing the load with someone else can really help. So no matter who you are, or how you're feeling, you can talk it through with us – we'll point you in the right direction so you can seek further support.

All calls and chats are one-on-one with a trained mental health professional, and completely confidential.

Palliative Care Australia

The peak national body for palliative care.

Dementia Australia 

Offering a range of services to those concerned about their memory, living with dementia, or caring for someone living with dementia. Free, confidential and professional counselling available face to face, over the phone or via video conferencing.

Community Visitor Scheme 

The CVS arranges volunteer visits to older people to provide friendship and companionship. Visits are available to anyone receiving or waitlisted to receive government-subsidised residential aged care or Home Care Packages.

Conversation in Isolation

Are you currently struggling to stay socially connected during the COVID-19 lockdown, and would like someone to talk to? Conversation in Isolation helps support Australians who are at risk of loneliness and social isolation during the COVID-19 crisis. Sign up to be matched with someone to talk to here.

Legal and advocacy services


There are several state and federal services that provide free, independent and confidential information and support on legal matters. 

Older Persons Advocacy Service 

National Seniors enjoys a strong partnership with the Older Persons Advocacy Service which provides free, independent and confidential advocacy support, education and information to older people (and their family or representatives) receiving, or seeking to receive, Australian Government subsidised aged care services in the home or in a residential aged care facility.  

Please feel free to contact us if you would like us to facilitate a warm referral with OPAN. 

Cancer Council Pro Bono Program 

Cancer Council operates a pro bono legal referral service in relation to legal matters faced by those living with cancer. Lawyers may be able to help with wills and powers of attorney, access to superannuation, Centrelink disputes, credit and debt problems, insurance disputes, employment law, and other matters. The referral service is means tested - learn more here.

See below for a list of legal services available in your state.

QLD


Legal Aid Queensland

Providing advice and representation in most areas of civil, family and criminal law.

Community Legal Centres Queensland

The peak state body for community legal centres in Queensland.

LawRight

A not-for-profit organisation that coordinates the giving of pro bono (free) legal assistance by the Queensland legal profession.

NSW


Legal Aid New South Wales

Providing advice and representation in most areas of civil, family and criminal law.

Community Legal Centres NSW

The peak state body for community legal centres in NSW.

Seniors Rights Service

Provide advice, advocacy and support to those who receive a Commonwealth-funded aged care service as well as their carers or family members.

Justice Connect

A not-for-profit organisation that coordinates the giving of pro bono (free) legal assistance by the NSW legal profession.

Pro Bono Scheme

A service provided by the Law Society of NSW to connect members of the public with pro bono (free) legal assistance.

Legal Assistance Referral Scheme

A service provided by the NSW Bar Association to connect members of the public with pro bono (free) legal assistance.

Victoria


Victoria Legal Aid

Providing advice and representation in most areas of civil, family and criminal law.

Federation of Community Legal Centres

The peak state body for community legal centres in Victoria.

Justice Connect

A not-for-profit organisation that coordinates the giving of pro bono (free) legal assistance by the Victorian legal profession.

WA


Legal Aid Western Australia

Providing advice and representation in most areas of civil, family and criminal law.

Community Legal WA

The peak state body for community legal centres in Western Australia.

Law Access

A not-for-profit organisation that coordinates the giving of pro bono (free) legal assistance by the Western Australian legal profession.

SA


Legal Services Commission of South Australia

Providing advice and representation in most areas of civil, family and criminal law.

Community Legal Centres South Australia

The peak state body for community legal centres in South Australia.

JusticeNet SA

A not-for-profit organisation that coordinates the giving of pro bono (free) legal assistance by the Queensland legal profession.

Legal Advisory Service

The Law Society of NSW coordinated this service whereby lawyers provide a single 20 minute appointment for a reduced fee ($25 for pensioners).

NT


Northern Territory Legal Aid Commission

Providing advice and representation in most areas of civil, family and criminal law.

Community Legal Services NT

The peak state body for community legal centres in NT.

Pro Bono Clearing House

A service provided by the Law Society of Northern Territory to connect members of the public with pro bono (free) legal assistance.

ACT


Legal Aid ACT

Providing advice and representation in most areas of civil, family and criminal law.

ACT Law Society directory

Provides advice and assistance with a range of civil law matters.

ACT Pro Bono Clearing House

A service provided by the ACT Law Society and the ACT Bar Association to connect members of the public with pro bono (free) legal assistance

Justice Connect

A not-for-profit organisation that coordinates the giving of pro bono (free) legal assistance by the ACT legal profession.

Tasmania


Legal Aid for Tasmanians

Providing advice and representation in most areas of civil, family and criminal law.

Community Legal Centres Tasmania

The peak state body for community legal centres in Tasmania.

Law Society of Tasmania’s Pro Bono Clearing House

A service provided by the Law Society of Tasmania to connect members of the public with pro bono (free) legal assistance.

Justice Connect

Justice Connect provides free legal advice for older Australians who cannot afford to pay for a lawyer.

Social and developmental activities


As we grow older, it’s important to make sure we maintain connections in our community to bring a sense of joy, companionship and wellbeing to our lives. 

National Seniors branches

Don't forget to be part of your local National Seniors Branch! Branches are a great place to get involved in discussing community issues, participate in social events and outings, hear informative guest speakers and meet like-minded members.

ConnectAu

Connect Au is a social enterprise working to combat isolation and loneliness in at-risk populations through online programs. They offer two programs:

1. Letterbox Project – sign up to write or receive letters! Who knows who you might meet!

2. Online Hobby Groups - Safe and welcoming spaces where people enjoy engagement and connection from the comfort of their own home.

Be Connected digital learning platform

Free online courses to help you build your online skills! Topics include how to connect to wifi, building a family tree, shopping online and how to use an iphone.

Men's Shed

A community-based, non-profit, non-commercial organisation accessible to all men with the primary purpose being to provide a safe, friendly and healing environment for men to work on meaningful projects at their own pace in their own time. A major objective is to advance the well-being and health of male members and to encourage social inclusion.

Local meetup groups

Meetup is a service used to organise online groups in your area. People use Meetup to meet new people, learn new things, find support, get out of their comfort zones, and pursue their passions, together.

Volunteering in your community


Have you considered volunteering in your community but not sure where to start? Feel free to give us a call and we can help you find a role where you can get involved in your community while meeting new friends and making a difference! Otherwise, check out roles in your community using Seek or Go Volunteer. 

Seek Volunteer

Seek Volunteer is the largest source of volunteer opportunities in Australia. Simply enter what you’re interested in (Ie. Gardening, Seniors and Aged Care) and the suburb, town or city you live in.

GoVolunteer

GoVolunteer is a non-profit initiative designed to make volunteering easier. GoVolunteer brings Volunteers & Volunteering Organisations Together.

Healthy Ageing


The key to health ageing is adopting behaviours that keep you physically, mentally and socially well. Find out how here.

Learn more

Join the community