Royal Commission into Aged Care Quality and Safety


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Caring for our elders


The Royal Commission into Aged Care Quality and Safety is a landmark inquiry for Australian residential and in-home aged care.

Its establishment followed media investigations and more than 70 reviews by successive governments over the past 10 years.

Despite ongoing reform, systematic failures leading to poor quality of care for older Australians continue. Statistics show the number of serious risk notices issued to aged care providers jumped 170 per cent in the past year and significant non-compliance leapt 292 per cent.

National Seniors’ research revealed people using aged care services feared retribution if they complained. It also found that some of those who worked in the sector were so scarred by their experiences they vowed never to go into aged care themselves.

Read more here.

The Royal Commission is an opportunity to get to the heart of the problems facing the sector and to put in place real reforms to transform aged care services.

The Royal Commission began mid-January 2019, with the final report due on 12 November 2020

An interim report was released on 31 October 2019.

You can download the interim report here.

National Seniors' contribution

We have promoted the need for reform of aged care for many years, and through our advocacy have contributed to ongoing aged care sector reforms.

We have contributed to the commission’s investigations through our submissions – providing an overview of important issues, recommendations, and the impact of dementia, the submissions or our members, research and evidence provided at hearings by our CEO and Director of Research Professor John McCallum.

Royal Commission Activities


National Seniors updates

Updates, articles and videos by National Seniors on the Royal Commission

National Seniors' submission

National Seniors CEO Professor John McCallum appeared at the Royal Commission into Aged Care Quality and Safety on Monday 11 February 2019 as one of the first witnesses. The Witness Statement and Transcript are now available.

Make a submission

Make a submission to the Commission

Share your aged care story

National Seniors is collecting stories about your personal experience/s of aged care. Your stories will help us demonstrate the many issues in aged care, both residential and in-home.

Hearing schedule

See the Royal Commission hearing schedule

Live stream

View the Royal Commission hearings

Support our national voice

You can help us to make a positive difference to the lives of older Australians by donating today.

Donate Now

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