The Royal Commission into Aged Care Quality and Safety is a landmark inquiry for Australian residential and in-home aged care.
Its establishment followed media investigations and more than 70 reviews by successive governments over the past 10 years.
Despite ongoing reform, systematic failures leading to poor quality of care for older Australians continue. Statistics show the number of serious risk notices issued to aged care providers jumped 170 per cent in the past year and significant non-compliance leapt 292 per cent.
National Seniors’revealed people using aged care services feared retribution if they complained. It also found that some of those who worked in the sector were so scarred by their experiences they vowed never to go into aged care themselves.
The Royal Commission is an opportunity to get to the heart of the problems facing the sector and to put in place real reforms to transform aged care services.
The Royal Commission began mid-January 2019, with the final report due on 12 November 2020.
An interim report was released on 31 October 2019.
National Seniors' contribution
We have promoted the need for reform of aged care for many years, and through our advocacy have contributed to ongoing aged care sector reforms.
We have contributed to the commission’s investigations through our submissions – providing an overview of important issues, recommendations, and the impact of dementia, the submissions or our members, research and evidence provided at hearings by our CEO and Director of Research Professor John McCallum.
National Seniors CEO Professor John McCallum appeared at the Royal Commission into Aged Care Quality and Safety on Monday 11 February 2019 as one of the first witnesses. The Witness Statement and Transcript are now available.
National Seniors is collecting stories about your personal experience/s of aged care. Your stories will help us demonstrate the many issues in aged care, both residential and in-home.