National Seniors led a 2012 campaign on behalf of members and the wider public calling on the government to consider the implementation of a Do Not Knock register, similar to the Do Not Call register.
The aim of the campaign was to protect vulnerable consumers from door-to-door salespeople using high pressure sales tactics. Implementing a register would have enabled people to ‘opt out’ of door to door sales.
Despite National Seniors and many other consumer groups lobbying for the register, a parliamentary committee rejected the introduction of the Do Not Knock Register in September 2012.
Since the decision not to go ahead with the register, courts have ruled that door-to-door sales people will need to take note of ‘Do Not Knock’ stickers and requests to vacate private property. National Seniors even distributed a sticker to members to display at their front doors to discourage door-to-door sales people. If a sales person fails to acknowledge the request to vacate, the company they represent can face heavy penalties.
As a result of increased consumer complaints, in February 2013 electricity companies AGL and EnergyAustralia announced that they would cease all door-to-door selling. We look forward to other companies following AGL and EnergyAustralia’s suit.
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