Advice for Cyclone Marcia claimants

Insurance forums will be held in Yeppoon and Rockhampton for claimants affected by Cyclone Marcia.

The Insurance Council of Australia (ICA) will hold two forums in March giving advice on the recovery process for insured property owners, including claims and handling, claims assessment, settlement options, site clean-up and rebuilding, and dispute resolution.

The forums will be held on in Yeppoon on Wednesday 18 March from 7pm to 9pm and Rockhampton from 7pm to 9pm on Thursday 19 March.

ICA Rob Whelan said the events offered claimants the opportunity to speak to insurance experts about the recent cyclone and the recovery process.

“The forums enable cyclone-affected locals to have one-on-one discussions with a relevant expert about any concerns they may have about their claim, and the steps they need to take to help them rebuild their homes and businesses,” Mr Whelan said.

“Importantly, if there are any issues, these can be escalated as quickly as possible with the relevant insurer.

“I encourage any claimants who have queries about the claims process to come along and put their questions to insurance company representatives, legal experts and other participants.”

The forum is for claimants only and registration is essential. Claimants who wish to attend must register before 12noon Wednesday 18 March by calling 1800 734 621.

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