Reforming the care system – Seniors wanted
You’re invited to contribute to building a new $17.7 billion aged care system and ensuring its better than the current one. Here’s how.

Key Points
- The Department of Health is now inviting older Australians to share their views on a better aged care system.
- Seniors want to contribute to reforming the system.
- You can contribute through the department’s Ageing and Aged Care Engagement Hub.
The Commonwealth Department of Health has set up an Ageing and Aged Care Engagement Hub to enable everyday Australians to contribute to the reform of the troubled aged care system.
The Hub was created as part of the government’s commitment to seek guidance from older Australians to ensure the new age care system is fit for purpose and prioritises their needs and those of their families.
You can have your say with activities including online surveys, focus groups, online consultations, or sharing your views in writing. There is also an option to register your interest for future activities.
The key findings of these activities will be made available to the public, so we can see how our views and contributions have been used by the government.
National Seniors Australia has been involved in the reform process since day one of the Royal Commission into Aged Care Quality and Safety. To transform age care into a service people want and welcome, we have advocated that older peoples’ experiences and views must be incorporated into every stage of the process.
In our recent Co-designing Aged Care report, you told us seniors overwhelming believe older people should be consulted and involved from the start in designing the aged care system.
The Royal Commission recommendations are being implemented by the Department of Health with over 70 projects now underway and funded by a $17.7 billion package of support.
In addition, reform is also being driven by non-government organisations such as universities. They are also looking to seniors to provide their views and lived experience.
The University of Technology Sydney is currently hosting a survey on how the Aged Care Quality and Safety Commission can improve how they communicate with home care consumers, their families and carers. Visit the UTS website to learn more and take part.