Supporting senior Australians through digital inclusion


The opportunity to learn more about working with computers and finding information online has just been expanded.

Be Connected


Key Points


  • Be Connected, the federal government-funded digital skills program for older Australians, has been extended until 2024
  • The program helps seniors better uses technology such as computers, smartphones and devices
  • The over-65s are the least connected group in Australia

Be Connected, the federal government-funded digital skills program for older Australians, has been extended for an additional three years until 2024.

It seems the pandemic has highlighted the importance of digital skills for people to stay connected and access essential services.

The Be Connected program, of which National Seniors is a partner, has already helped 750,000 people to be more confident and safe online, and is reaching out to those who need this support.

National Seniors has been helping train mentors who in turn will directly help seniors better use digital communications technology such as computers, smartphones and devices.

The over-65s are the least connected group in Australia and this has a severe impact on social inclusion and access to government and other services.

The COVID-19 impacts on Australian adults’ online activities and attitudes report, which was produced by the eSafety Commissioner, showed 89% of those surveyed agreed the internet was essential and 27% of people surveyed sought extra help with technology.