Federal government announces changes in residential aged care


Moving a loved one out of aged care during COVID-19 just got easier.

The federal government has recognised that people don’t want their loved ones in residential care during COVID-19. It has announced funding and support to assist anyone making the move back into their community.

A two-step solution


The first thing they have done is pass laws to continue payments to providers when someone temporarily leaves care. This ensures providers are not financially disadvantaged at this difficult time.

The second thing the federal government has done is offer support to those leaving care. Under the Commonwealth Home Support Programme (CHSP) there will be two tiers of assistance provided to aged care residents temporarily moving out.

Tier 1 Clinical support


This is for clients who relocate from a facility that is significantly impacted by COVID-19. Temporary clinical support (Nursing and Personal Care) is available to clients who have had to relocate from a significantly impacted residential aged care facility.

This support is the equivalent to a Level 4 Home Care Package.

The client or their family can call OPAN on 1800 700 600 to discuss their care needs. OPAN will provide information on the services available, the process for transition to community care, and can arrange for a referral to a suitable local provider to deliver clinical services in the home for up to eight weeks.

Tier 2 Entry level services


This is for clients who voluntarily decide to return to the community.

Aged care home clients who are not eligible for the complex clinical support above, but still choose to return to the community, may contact My Aged Care on 1800 200 422.

My Aged Care will provide information on the services available and the process for transition to the community.

They can arrange for a referral to access some entry-level home support services (including Meals, Transport, Unaccompanied Shopping, Social Support Individual, Nursing, Personal Care and Allied Health and Therapy Services) for up to eight weeks through the CHSP.

Government will support residents using CHSP with $71.4 million of funding, which was announced on the 31 August 2020.

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