COVID-19 – support for older Australians and the community


Find out what the federal government and National Seniors is doing to help you during the pandemic.

The federal health department has provided National Seniors with the latest COVID-19 advice, as well as a list of government-funded services designed to support older Australians during the pandemic.

This information and support is in addition to the Older Person’s COVID-19 Support Line, of which National Seniors is a proud partner. Here’s a quick rundown.

Home health


Did you know you can choose a telehealth appointment instead of a face to face meeting? You can also arrange delivery of your prescriptions. Contact your GP and pharmacist to discuss your options.

Help with food and groceries


Major supermarket chains are offering priority shopping via online and phone ordering for senior Australians registered with My Aged Care. You can register or find out more by calling 1800 200 422.

For information on meal delivery options and wellbeing checks in your local area, visit the Meals on Wheels website.

If you enjoy cooking your own meals but are reluctant to leave the house, HelloFresh could be just the solution you’re looking for. They take the stress out of dinnertime by delivering fresh, seasonal ingredients and easy-to-follow recipes straight to your door.

National Seniors members are entitled to 40 per cent off their first HelloFresh box, or $90 off their first four HelloFresh boxes.

Members can learn more here.

Not a member? Become one today!

Connecting with others


If you feel lonely or simply enjoy a good chat, you can call the FriendLine on 1800 424 287.

You can also register or nominate someone to receive a letter through the Letterbox Project. This is a great option for those who do not have access to technology or prefer more traditional modes of communication. Read about the initiative here.

In keeping with the volunteering theme, the federal health department runs the Community Visitors Scheme. This project set up visits between volunteers and older Australians. Read more here.

Free flu shots


Everyone should get a flu shot – and it’s free if you are over 65. Call your doctor to arrange an appointment.

And remember...


Do the 3 to stay COVID free:

  • Stay 1.5m away from others, where possible
  • Practice good hand and sneeze/cough hygiene
  • Download the COVIDSafe app – Learn more here.

Your voice has been heard


Thanks to everyone who shared their concerns and opinions on the pandemic. We have passed on your comments to the federal government and included in our recent report, COVID-19: Older Australians’ life and care during the pandemic.

Your voice has been heard – and will continue to be heard, by all levels of government.

You can download the full report here.

Keep informed


National Seniors will continue to support older Australians through the pandemic via the Older Person’s COVID-19 Support Line and our free weekly Connect eNewsletter which provides regular updates and trusted advice.

Member benefits and discounts


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