Travel agent fined for price fixing

Australia’s biggest travel agent has had its fines increased after breaching competition laws by trying to induce three international airlines to enter into price fixing arrangements.

Consumer watchdog the Australian Competition and Consumer Commission (ACCC) said the Full Federal Court of Australia this week ordered Flight Centre to pay penalties totalling $12.5 million over the price fixing arrangements between 2005 and 2009.

Flight Centre had sought each airline to agree not to offer airfares on its own website that were less than those offered by Flight Centre.

Seat kicking the most annoying habit on planes

People who kick the seat of the person in front of them are the most annoying airline passengers, a new Australian survey of in-flight habits has found.

More than half of Australian travellers (55 per cent) said seat-kicking passengers troubled them the most, followed closely by those with bad body odour on 54 per cent, and crying babies or loud/misbehaving children on 38 per cent.

New travel expo in Perth

Join the National Seniors Travel team for an exciting travel event in Perth, including guest presenters from Finnair, APT, Trafalgar and travel insurance company, Covermore.

Come along to this free event and learn about an exciting range of holiday options from the experts first hand, with exclusive offers available on the day.

Date: Friday 13 April 2018

Venue: The Conference Room - City West Lotteries House, 2 Delhi Street, West Perth WA 6005. 

Getting there: 

Discover your dream destinations

Fancy cruising the romantic rivers of Europe, journeying to the Arctic Circle by train, or discovering the historic sites of Croatia?

Come along to an exclusive travel seminar in Brisbane later this month and hear APT’s Queensland manager Karen Newbury speak about a range of popular overseas and Australian destinations, along with exciting emerging markets.

Karen has been in the travel industry for more than 30 years and will be a key presenter at the seminar, which will also feature members of the National Seniors travel team.

Lonely Planet calls on the travel industry to do more for solo travellers

World travel authority Lonely Planet has called on the industry to do more to cater for solo travellers.

This follows new research revealing that the growing number of solo travellers face higher costs than those travelling with family or friends, including an average of nearly 20 per cent on travel insurance and over 50 per cent on accommodation.

Lonely Planet surveyed members of their dedicated global community of travellers, with more than one in three Australian respondents claiming to have felt disadvantaged when choosing to travel alone.

Air NZ is Australia’s favourite airline again

A new survey shows Air New Zealand is again Australia’s best international airline.

The Kiwi carrier’s customer satisfaction rating in September was 88.8 per cent, just ahead of international rivals Singapore Airlines on 88.3 per cent and Dubai-based Emirates on 87.3 per cent, Roy Morgan Research said.

Air NZ now had a string of monthly victories in the category, although the strong improvement for several competitors over the past year had narrowed the field considerably, according to Roy Morgan’s Norman Morris.

Know your holiday accommodation rights

NSW Fair Trading is reminding consumers of their rights in relation to holiday accommodation.

Since January 2015, the state government agency has received almost 1,500 complaints from consumers about accommodation providers.

Complaints generally relate to unsatisfactory conditions, cancellations, undisclosed fees and charges, and refunds.

Grab a piece of airport history

Calling all aviation buffs…here’s your chance to buy a piece of an iconic airport you may have passed through on your travels.

London’s Heathrow is selling off everything inside Terminal 1 to the highest bidder.

When it was opened by the Queen in 1969, Terminal 1 was seen as the gateway to the UK for millions of holiday-makers, celebrities and politicians.

Now it stands empty, waiting to be demolished to provide taxiway space for the double decker Airbus from Terminal 2.

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