Hologram doctors could help you stay in your home longer

A home-based treatment trial using holographic virtual doctors is aiming to cut hospital admissions and help older people in Western Australia live independently for longer.

Aged Care Minister Ken Wyatt said the Integrum Aged Care+ trial was designed to support senior Australians with complex care needs and chronic health conditions to remain in their homes for as long as possible.

Australians too scared to switch NBN providers

Connecting to the NBN is the perfect opportunity to consider switching telecommunications providers, but many Aussies prefer to stick to the one they know, a new survey has shown. 

Comparison website said 80 per cent of the 1,235 NBN users surveyed preferred to stay with their original provider when they connected to the NBN, with many not bothering to shop around for a better deal.

Millions of older Australians missing out online

Around 2.7 million Australians aged 50 years and over have little or no engagement with the online world, according to research from the Office of the eSafety Commissioner. 

The research also shows that a major fear factor exists among older Australians who have low digital literacy, with technology often proving to be intimidating, reinforced by a lack of confidence to ask for help or knowledge of where to find it. 

Tech-savvy NSW seniors embrace transport apps

NSW Seniors can learn how to plan public transport routes, check bus or train timetables in ‘real’ time, and top up their Gold Opal cards online as part of the state government’s new Tech Savvy Seniors Transport App workshop.

Minister for Transport Andrew Constance said the new workshop would be available through the Tech Savvy Seniors program.

Mr Constance said participants in the new workshop would learn how to operate three of the most common transport apps used for navigating public transport in NSW.

One in two have phone or internet problems

Around one in two Australians have suffered a problem with their phone or internet service, Telecommunications Industry Ombudsman Judi Jones said.

Almost 3,000 people from across Australia’s residential consumers and small businesses were surveyed, Ms Jones told an industry conference this week.

She said the survey found 20 per cent of residential consumers had more than one phone or internet issue over the past year, and one in four issues remained unresolved after four months.

Better care with My Health Record

Aged Care Minister Ken Wyatt has called on senior Australians to embrace the rollout of My Health Record, for secure, safer and more convenient care.

Mr Wyatt said the patient-centred digital system helped health professionals deliver the best care.

“My Health Record empowers Australians to take better control of their health and provides secure access to patients’ health information at the point of care,” he said.

A Little Help from My Friends: Getting good advice in the Information Age

When the Beatles wrote “With a Little Help from My Friends” in 1967, they weren’t thinking about health and retirement advice, yet family and friends have always been a trusted source of information. Since the sixties, information delivery has been revolutionised by a new entrant, digital technology, which has changed, not only the way we now seek advice from experts, but also our loved ones and the general public. With the amount of information available expanding rapidly, information literacy has become increasingly important.

Bridging the Digital Divide

National Seniors conducted an annual survey in 2017, and spoke to members through policy forums held in a number of areas across Australia. Digital issues dominated forum discussions, with some audiences expressing intense frustration at the rate of digital change, and the problems they have using new technologies.

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