Mobile banking to overtake internet banking

Mobile banking via phone or tablet is set to overtake internet banking using a website in the next few years.

Roy Morgan Research found in the six months to June 2017, 8.3 million people used mobile banking in an average four-week period, up from 4.83 million in 2013, an increase of 3.47 million or 71.8 per cent in only four years.

Just over half the50,000 consumers surveyed over a year said internet banking using a website remained the main channel for dealing with a bank.

One in 10 smartphones lost or destroyed

Australians have lost or destroyed 2.5 million smartphones in the past few years, at a cost of $755 million, a new survey shows.

Comparison website said one in 10 phone users had damaged at least one device beyond repair, while six per cent had simply mislaid their phone.

Gen Yers – or those born between 1981 and the mid-1990s – were the worst offenders, with 26 per cent losing or damaging their phones.

That was three times the rate of Baby Boomers, those born between 1946 and 1964.

Game on for older Australians

New research shows older people were the largest group of new computer and video game players in the past six years.

Forty-three per cent of over 65s now play video and computer games.

And far from being a waste of time, as some people believe, the Bond University and the Interactive Games & Entertainment Association (IGEA) report Digital Australia 2018 showed that games can be beneficial.

Online resource for end-of-life care

A new website aims to provide evidence-based medical and practical information for the palliative care of older people at the end of life.

Aged Care Minister Ken Wyatt said civilisation could be measured by how it treated its older people.

“This is even more meaningful when it comes to caring for the aged and vulnerable at the concluding stages of their lives,” he said.

“This new online resource,, collects under one umbrella a wide range of valuable research data and information.

Don’t call me, I’ll call you

Australians love using their mobile phones to call other people but do not always enjoy being contacted themselves.

A study by Roy Morgan Research showed 14.2 million or 72 per cent of Australians aged 14 and over agreed with the statement: “I love being able to contact my friends wherever I am”.

Only 10.8 million of them also agreed: “I enjoy people contacting me on my mobile phone”, leaving 3.4 million who were happy to call others at their own personal convenience, but were not always keen to pick up.

Watch out for social media scams

Older people are being warned to take care about how they use the internet.

In the lead-up to National Consumer Fraud Week next month, consumer watchdog the Australian Competition and Consumer Commission (ACCC) said Australians lost more than $9 million to scams in 2016, three times more than the previous year.

The annual National Consumer Fraud Week campaign will be held 15-19 May, with the theme Scams through social media.

The aim of the campaign is to raise awareness of scams and how to avoid them.

Radio a big part of life for four in 10 Australians

Retired people and those who are still working fulltime say listening to the radio is a big part of their day.

A new Roy Morgan Research survey of employees aged 14 and over showed nearly four out of 10 Australians tuned in each day.

People working full time (41 per cent) were the most likely to be daily radio listeners, followed by retirees on 40 per cent and part-time workers on 35 per cent.

But the daily habit was less likely among those without a paid job, and for people who work in home duties.

Online shopping set to skyrocket

New research shows nearly one in two Australians buy something on the internet every month and the proportion is expected to jump sharply later this year.

As Australia’s ‘bricks and mortar’ retailers brace for the arrival of US-based ecommerce behemoth Amazon, RoyMorgan Research revealed that in any given four-week period last year, just over 8.7 million Australians (44.2 per cent) aged 14 and over bought one or more products via the internet.

Hobart posties first to pilot new e-vehicles

Australia Post is using Hobart as the first capital city in the country to pilot five new three-wheel electric vehicles that will allow posties to deliver more small parcels.

From March 20, the new e-vehicles will service the suburbs of Bellerive, Howrah, Montagu Bay, Mornington, Rosny Park, Tranmere and Warrane.

The new e-vehicles have three times the parcel carrying capacity of the postie motorbike and can hold up to 100 small parcels and 1,200 letters at a time.

Older Australians go digital

Older Australians are embracing digital life with nearly four in five people (80 percent) aged 65 and over online, a new government report reveals.

That figure represents an upward trend, as four years ago only 65 per cent of older Australians were online.

The report Digital lives of older Australians, published by the Australian Communications and Media Authority (ACMA), explores the extent of online engagement of Australians aged 65 plus.

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