Why your devices don’t last
Manufacturers have a trick to keep you coming back for more. Here’s how to beat it.
Built-in obsolescence – also known as planned obsolescence – is a design strategy where products are deliberately manufactured with a limited lifespan.
This approach is common in electronics, computers, mobile phones, and white goods (such as fridges and washing machines), and it encourages consumers to replace rather than repair. While it boosts profits for manufacturers, it often leads to frustration, unnecessary expense, and growing environmental harm.
There are several ways in which obsolescence is built into products. A common method is through hardware limitations. For example, a smartphone may be fitted with a battery that is difficult or impossible to replace, or have key components soldered in, preventing upgrades.
Software obsolescence is another tactic. Operating systems and apps are frequently updated in ways that slow down older devices or make them incompatible with new services, nudging users towards an upgrade.
White goods, which once reliably lasted 15–20 years, are now often showing signs of failure within 7–10 years. This decline is largely due to cheaper components, limited access to spare parts, and digital circuit boards that are hard or costly to replace.
If you’re looking to invest in products that stand the test of time, here are some things to consider:
Repairability: Choose products designed to be opened and repaired. Look for manufacturers that provide spare parts, repair manuals, and support third-party repairs.
Modularity and upgradability: For laptops and mobile phones, choose models that allow upgrades to memory, batteries, or storage. Avoid sealed devices where components are glued or soldered in.
Software support: Check how long a manufacturer offers software updates. Some provide extended support, while others stop updates after just a few years, even if the hardware still works perfectly well.
Reputation and reviews: Research brands with a strong track record for durability and customer service. Independent reviews and user forums are valuable sources of real-world experience.
Right to repair: There is a movement by governments worldwide to give consumers the right to have products repaired at a fair price. This does not exist in Australia – yet. There’s more about that here.
By being an informed and mindful buyer, you can push back against built-in obsolescence – saving money and reducing waste in the process.
Related reading: PIRG, NSA, CHOICE, Wired
