Scams
Awareness
National Seniors Australia and Commbank have come together to provide you with the latest scams information so that you can stay safe
Stop
Does a call, email or text seem off? The best thing to do is stop. Take a breath. Real organisations won’t put you under pressure to act instantly.
Check
Ask someone you trust or contact the organisation the message claims to be from.
Reject
If you’re unsure, hang up on the caller, delete the email, block the phone number. Change your passwords.
CommBank, in partnership with the National Senior Association, is dedicated to raising awareness and preventing scams targeting seniors. Protecting you is our priority. As scams and fraud continue to rise, we’re more committed than ever to keep your hard earned safe. Through informative workshops, resources, and support, we aim to help you understand ways you can protect yourself online.
You see any suspicious activity on your account.
A card, cheque, mobile phone or other payment device is lost or stolen.
Your PIN, password or any other banking codes have become known to someone else.
You've given bank details or codes to an unknown caller, or entered them to a suspicious website.
How to report a scam?
If you think you’ve been scammed, follow these steps immediately:
- Stop all communications with the suspected scammer.
- Contact your financial institution.
- Report to Report Cyber and Scamwatch
How to create a strong password?
- Use a mix of letters, numbers, and symbols.
- Use as many characters as possible: longer passwords are harder to crack.
- Avoid easily guessed information like your address, birthday, or common phrases.
- Consider a passphrase: use words to tell a memorable story. For example: MyP3tGo@tL0v3sC@tS. It tells a silly story that’s easy to remember, while increasing the unpredictably of your password and making it difficult to guess.
- Test the strength of your password using the governments password checker
If you’re a CommBank customer, you can contact CommBank on 13 22 21.
