Essential Services


This campaign is focused on maintaining access to high-quality essential services at a reasonable price.

The issue

The issue

The cost of essential goods and services is putting pressure on household budgets and contributing to higher inflation.

What we're calling for

What we're calling for

We are calling for government to ensure that essential goods and services are reasonably priced and that adequate concessions apply for those with limited means.

The benefits

The benefits

Keeping the cost of essential services will ensure that households, both young and old, can maintain a decent standard of living.

Support at Home resources

Energy

Energy

Food

Water

Transport

Our policy recommendations

Ban demand tariffs for retail customers

National Seniors Australia opposes the use of demand tariffs at the retail level. Demand tariffs charge customers for using high levels of energy during peak times but then applies this across an entire billing period when energy use is not high. This charge will not reduce peak demand and is simply a cost recovery tool. Demand tariffs should not be part of billing as they are confusing and do nothing to reduce peak demand.

Get rid of faux competition in the retail market

Older people are sick of being asked to shop around for a better deal on electricity. This faux competition does not benefit consumers and simply increases prices. Energy is an essential and government should regulate the sector effectively to control prices rather than pretend that retail competition has any impact on reducing the cost of energy.

Smart meter protections

The move to roll out of smart meters will expose households to electricity tariffs – time of use and demand tariffs – that charge higher prices in peak times. This could result in higher bills for households. Consumer protections must be strengthened.

Water prices

Access to clean water is critical to all communities. Price rises for water pose a threat to household budgets. In NSW, for example state governments are insisting that public companies pay it “dividends”, pushing up the cost of water unnecessarily. Rate charges should ensure basic access while rewarding people who use water wisely.

Join our campaign


Subscribe to show your support and get regular campaign updates.

Concessions Calculator

Are you getting the concessions you're eligible for?

Are you getting the concessions you're eligible for?

As cost-of-living pressures mount, concessions are critical in how you live your later life. Our new Fairer Concessions campaign, using the National Seniors Concessions Calculator, will educate you on the range of concessions available. Its quick, easy and will help you save!

Donate

Donate

National Seniors is the leading not-for-profit organisation fighting for a fair go for older Australians.

We rely on people like you to donate so we can continue to tackle issues such as age discrimination, accessible housing, pension poverty, health costs, aged care, improve retirement income and provide more home care places so that older Australians can live safely and make ends meet.

How you can get involved

Join a campaign

Join a campaign

Support specific campaigns relating to issues that matter most to you. There's strength in numbers.

Sign up to our free Connect newsletter

Sign up to our free Connect newsletter

Stay up to date with the latest news covering advocacy, health, lifestyle and retirement.

NSA Supporters Group

NSA Supporters Group

Share your views through polls and short surveys or invitations to participate in focus groups.

Find your nearest branch

Find your nearest branch

Let's get social! Discuss community issues, attend local events and connect with like-minded members in your community. Everyone is welcome.

Current submissions

Current submissions

Through our access to policy-makers and the support of our members, we're able to make a difference. Check out our current submissions.

Connect newsletter

Connect newsletter

Subscribe to our free Connect email newsletter to stay up to date with news, health, finance, and lifestyle stories.

Money Matters newsletter

Money Matters newsletter

Subscribe to our free Money Matters newsletter for news and information you can use to help protect yourself financially.

We've got your back

With National Seniors, your voice is valued. Discover how we campaign for change on your behalf.

Learn more