Five ways to get better value from your internet
From reliable service to flexible contracts, here’s what to consider when choosing a home internet provider.
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Choosing a home internet provider is not only about finding the lowest advertised price.
Your internet has become an essential part of everyday life. Whether you use it for keeping in touch with family, streaming television, online banking, video calls, or simply browsing the web, you want a connection you can rely on without paying more than you need to.
If you are thinking about reviewing your current provider, here are five things worth looking at before making the switch.
1. Start with reliable home internet
A good price does not mean much if your internet does not do what you need it to do.
For many households, the priority is straightforward: reliable home internet that handles everyday activities without unnecessary complexity.
Flip offers a range of nbn plans for different household needs. For smaller households with relatively straightforward internet use, nbn25 can be a practical option for activities including browsing, email, online banking, video calls, and streaming.
The right speed will depend on how many people are using the connection and what they are doing online, so it is worth choosing a plan based on your actual needs rather than automatically paying for the fastest option.
2. Check whether you are being locked into a contract
Circumstances change, and your internet plan should give you some flexibility.
Flip's nbn plans have no lock-in contracts, so customers are not tied into a long-term commitment simply to access the service.
That can be particularly useful if you are moving home, your internet needs change, or you simply decide the plan is no longer right for you.
When comparing providers, check whether there is a minimum contract period and what happens if you decide to leave.
3. Look for reassurance when trying a new provider
One reason people stay with the same internet provider is that switching can feel like a risk.
Flip helps reduce that uncertainty with a 14-day satisfaction guarantee.
It gives new customers an opportunity to experience the service and provides some additional peace of mind when making the move from another provider.
Combined with no lock-in contracts, it means switching does not need to feel like a major long-term commitment.
4. See what other customers have experienced
Price and inclusions tell you what a provider is offering. Customer reviews can give you another perspective on what it is actually like to use the service.
Flip has received more than 2,000 five-star customer reviews.
For someone considering a provider they may not have used before, feedback from existing customers can provide useful reassurance alongside comparing pricing, speeds and plan conditions.
It is always worth doing your own research and considering what matters most for your household.
5. Compare the total value, not just the first month's price
Finally, look at what you are paying today and what a new provider could save you over time.
Flip's current nbn25 offer is $48 a month for the first 12 months for new customers, representing a saving of more than $200 compared with Flip's standard nbn25 pricing.
For eligible seniors, the value continues after the introductory period with an ongoing seniors discount.
That means you can consider both the immediate saving and what you will pay once the initial offer finishes.
If you have not reviewed your internet provider recently, take a look at your latest bill and compare it with what is available.
With reliable home internet, no lock-in contracts, a 14-day satisfaction guarantee, more than 2,000 five-star reviews and dedicated seniors pricing, Flip is designed to make switching straightforward.
Check your address online to see which Flip nbn plans are available at your home and whether you could save.
Terms, eligibility, service availability, and satisfaction guarantee conditions apply.
*The discount applies to the total National Seniors travel insurance premium and is for National Seniors Australia members only. Discounts do not apply to the rate of GST and stamp duty or any changes you make to the policy. AGA has the discretion to withdraw or amend this discount offer at any time. This discount cannot be used in conjunction with any other promotional offer or discount.
For Travel Insurance policies purchased before 8 September 2026
National Seniors Australia Ltd ABN 89 050 523 003, AR 282736 is an authorised representative of nib Travel Services (Australia) Pty Ltd (nib), ABN 81 115 932 173, AFSL 308461 and act as nib's agent and not as your agent. This is general advice only. Before you buy, you should consider your needs, the Product Disclosure Statement (PDS), Financial Services Guide (FSG) and Target Market Determination (TMD) available from us. This insurance is underwritten by Pacific International Insurance Pty Ltd, ABN 83 169 311 193.
For Travel Insurance policies purchased on or after 8 September 2026
National Seniors Australia Ltd ABN 89 050 523 003, AR 282736, is an authorised representative of AWP Australia Pty Ltd, ABN 52 097 227 177, AFSL 245631, trading as Allianz Global Assistance (AGA), and acts as AGA's agent and not as your agent. nib Travel Services (Australia) Pty Ltd (nib), ABN 81 115 932 173, AFSL 308461 acts as third party administrator on behalf of AGA, managing claims, complaints, enquiries and sales. This is general advice only. Before you buy, you should consider whether the product is appropriate for you, the Product Disclosure Statement (PDS), Financial Services Guide (FSG) and Target Market Determination (TMD) is available from us. This insurance is underwritten by Pacific International Insurance Pty Ltd, ABN 83 169 311 193, AFSL 523921.














