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Breaking up:
how to do it right


Feros Care shows you how to ditch and switch to bolder ageing in five simple steps.

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Key points


  • Breaking up with your current provider is easy.
  • 5-step guide to couple up with Feros Care.

  • There are no joining or changing fees.

  • Experience a bold new era of aged care.

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Go on, admit it. The rebellious ones have always caught your eye.

Aged care provider Feros Care doesn’t conform, it reforms. The team at Feros are loud, proud, and committed to the cause: empowering seniors to grow bold.

You want a piece of the action, to experience this new era of aged care… but you can’t be bothered with the drama of breaking up.

Feros gets it, and the team has made it easy.

Feros has created a 5-step guide to help you break up with your current provider and couple up with its own services.

STEP 1: Invite Feros Care over for a first date


A Feros Care representative will pop in at a time that suits you to get acquainted. They’ll ask all about you, your health and well-being goals, what’s important to you, and your aspirations for the future.

A check will determine which services are available in your area and discuss how Feros can get more out of your Home Care Package (HCP). Plus, the representative will explain how Feros Care’s innovative and care-driven services will support you to live your best life at home.

Book your first date here

STEP 2: Say goodbye


The feeling is mutual, and you’ve decided to couple up with Feros Care!

Pen a quick letter or email to your current provider letting them know that you’ve found your perfect match elsewhere and confirming a cessation date. It’s recommended that you give two weeks’ notice to ensure a smooth transition.

STEP 3: Update your relationship status with My Aged Care


Phone My Aged Care on 1800 200 422 and tell them you’d like to transfer to Feros Care. Don’t forget to ask them to reactivate your referral code.

STEP 4: Seal the deal


Give Feros Care call on 1300 418 418 and have your referral code at the ready, as well as the cessation date with your former service provider.

STEP 5: It’s official. You’re an item!


A team member will help with the annoying paperwork to get your services started faster than you can say ‘Feros’.

You’ll meet your fabulous Feros Care wellbeing manager, who’ll create a care plan and budget that’s tailor-made just for you.

Okay, it’s easy…


But what does all this ‘bold ageing’ business actually mean?

It means Feros Care does things differently. It doesn't simply provide services and support to make your life easier – the Feros team wants you to really live, laugh, connect, and tap into the things that make you thrive.

Its groundbreaking programs and services facilitated by deeply passionate team members innovate, celebrate, and elevate our clients, enabling you to grow bold – however that looks for you.

Embrace the rebellion and couple up with Feros Care.*

Call 1300 418 418 or ...

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Why choose Feros Care?


Feros Care has been empowering Australian seniors for over 30 years to grow bold and live happier, healthier, and better-connected lives. Trailblazers who dare to be different, Feros does more than simply make life easier. It enables clients, residents, and participants to be seen, to feel valued, to laugh, and to tap into the things that make them thrive.

Fostering a new era of aged care, Feros Care helps seniors stay independent with in-home personal and domestic assistance, social support programs, groundbreaking technology, and access to clinical health specialists.

Feros also operates two residential villages embodying the ethos, “Don’t just live with us. Come alive with us.” In addition, Feros Care is a proud NDIS partner in the community, delivering Local Area Coordination services to support those living with disability.

*Subject to availability in your area.

National Seniors disclaimer: This content includes sponsored advertising which helps fund our important advocacy work. Please note that the information provided and opinions expressed in this advertising material are solely those of the advertiser. We encourage you to carefully evaluate and consider any advertised offering before making a purchase. Any transactions or interactions between you and the advertiser are solely between you and the advertiser.

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