Experience Matters in overcoming ageism

As part of the Australian Human Rights Commission’s Let’s Talk Ageing series, National Seniors Australia (NSA) CEO, Chris Grice, recently shared with the Age Discrimination Commissioner, Robert Fitzgerald, his thoughts on the challenges and opportunities of ageing and how NSA is working to create a better future for older Australians. 

Asked who inspired him, Chris immediately pointed to a familiar name: Everald Compton, the founder of NSA. 

“There are few people in their nineties with the passion, drive, and ambition to ‘make tomorrow better’ like Everald,” Chris said. “Whether he’s advocating against ageism or raising awareness about dementia, Everald embodies the principle that ‘Experience Matters’. 

“He continues to connect with people, overcome challenges, and inspire change.” 

Chris also reflected on the challenges many Australians face as they age. While ageing brings the rewards of wisdom, confidence, and time for loved ones, it can also come with loneliness, declining health, digital exclusion, and age-based discrimination. 

“Not everyone has the privilege to grow older,” he said. “But for those who do, it’s vital to remain socially connected and to live in a society that values kindness and respect.”

NSA is actively tackling these challenges through its annual research program. “Every year, we survey thousands of Australians aged 50 and over,” Chris explained. “Last year’s survey focused on ageism, and the results were eye-opening. 

“Nearly everyone reported ageist experiences – particularly in customer service and job-seeking. We also found that people who were older, financially insecure, or in poor health were even more likely to be targeted by ageist behaviour.” 

Insights from NSA’s surveys and other research are used to inform government submissions, drive media and advocacy campaigns, and develop public policy reports. 

For example, NSA’s research has directly supported efforts to improve age pension access, protect older workers’ rights, and enhance aged care services. 

So how can others get involved? “The more members we have, the greater our influence,” Chris said. 

“We encourage older Australians to participate in our surveys, support our advocacy, and become part of our community. Together, we can make sure that policies reflect the real needs of older people and that age is recognised as an asset, not a liability.” 

If you are not already an NSA member, you can read more about the organisation and join our community here.