Ombudsman report exposes flaws in aged care assessment system
NSA CEO Chris Grice discusses the flaws of the assessment tool in an interview with ABC Radio Brisbane.
NSA has supported the Commonwealth Ombudsman’s assessment of the algorithm used as part of the mandatory Integrated Assessment Tool. NSA CEO Chris Grice argues that while the government must be prudent with how and where money is spent, it also needs to remember this is all about care. And care, importantly, requires human touch and should involve human intervention. Listen to NSA CEO Chris Grice discuss the flaws of the assessment tool below.
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