Cash makes a comeback


RBA research shows that Australians are embracing our Campaign to Keep Cash circulating in the economy.

Join our Keep Cash Campaign

The National Seniors Australia (NSA) Keep Cash campaign is working, with cash usage on the rise.

The Reserve Bank of Australia (RBA) 2025 Consumer Payments Survey reveals that cash usage has increased by number of transactions (15% in 2025 compared to 13% in 2022) and by the total value of transactions. 

It also shows: 

  • A decline in the proportion of people who never use cash 

  • Three-quarters of Australians carry cash in their wallets, with the median amount around $65. 

  • About one in four payments less than $10 is made with cash. 

NSA’s Chief Executive Officer, Chris Grice, said the survey results reaffirm the importance of cash, despite the historic trend toward a more digital economy. 

“Not surprisingly, the RBA survey showed cash has the highest share of payments among people aged 65+, on lower incomes, and in regional areas,” Mr Grice said. 

“These are a few of the many reasons why National Seniors Australia has been running our hugely popular Keep Cash campaign. 

“Since July 2024, NSA has been championing the need to keep cash accessible and accepted. Not all seniors are comfortable using debit or credit cards, or banking online, because they’re not tech savvy, they’re fearful of potential scams, and cash is what they’ve always known. 

“Furthermore, doing any business online comes with problems and risks. In emergency situations and during outages, when electronic systems crash, cash plays a vital role. And in these times of global uncertainty, it also provides security.”

NSA’s mantra, as part of our Keep Cash campaign, has been to “use it or lose it”.

“If there is any one true measurement of success and the effectiveness of ‘people power’ – the many NSA Keep Cash supporters who encourage consumers to use cash and for retailers to accept it – this, is it! 

“For the first time in years, Australians are using cash, more often, and for greater amounts,” Mr Grice said. 

He said cash users across the country should feel validated by the results of the RBA survey, which prove cash still has a solid place in the economy. 

“Add to this the Cash Mandate introduced in January this year and cash is certainly making a comeback,” he said. 

NSA thanks everyone who has supported the Keep Cash campaign and encourages other to become involved, by displaying our stickers and encouraging local businesses to accept payment in cash. 

For details about the campaign, click here

We also want to thank atmx, the nation’s largest fee-free ATM network, which has a partnership with NSA to ensure cash remains an accessible and affordable payment option across Australia.

Author

Anna Townend

Anna Townend

Media and Corporate Communications Manager, National Seniors Australia

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