My choices, my decisions, my aged care

There are systems in place to ensure:

• Safe, quality care

• Continuous improvement in aged care

• Protection of your rights

• Clear information, supporting your choice and decisions

• Advocacy support when you need it. 

Aged care is about more than receiving assistance. It supports you to live with dignity, maintain your independence, and stay connected to people and activities that are important to you. 

A series of real-life stories show how recent changes are making a big difference for older people. 

BJ’s story: being heard and valued 

BJ has lived in an aged care home for the past eight years and has seen huge improvements since the introduction of the Aged Care Act. 

"A lot has improved since the Act. We are listened to. I get the care and attention here. Aged care is somewhere you go to live, and to live the best life." 

When older people are heard, their concerns are addressed and they are involved in decisions about their care outcomes like BJ’s are possible. 

Aunty Ruth’s story: staying connected to culture and community

After years of advocating for reconciliation, Aunty Ruth now feels safe and supported in her own home.

"We were the battlers. We can be appreciated now." 

When older people are respected, listened to and supported to make their own choices, they can stay connected to their culture, community and way of life. 

Noel’s story: the value of advocacy   

Noel receives Support at Home services and speaks about the benefits of working with the Older Person’s Advocacy Network (OPAN).

"Organisations like OPAN can offer suggestions to perhaps where the system can be improved. I think it shows the maturity of the system." 

An aged care advocate can give you free, confidential, and independent information and support to help you understand, manage or raise concerns about aged care. 

Jim’s story: choice and independence

At 96 years old, Jim, lives in an aged care home and finds it "a beautiful place to live."

"There’s always something to do, if you want to, so you’ve got loads of choices to make." 

Aged care in Australia is designed to put older people at the centre of their care, helping them understand their options, make informed choices, and have their preferences respected. 

Rosemary’s story: living life on her terms 

Rosemary moved into an aged care home when she needed more support. Since then, her health has improved and she's enjoying life on her own terms. 

"The staff take the time to get to know me and support my independence." 

Her story shows what older people should expect from aged care: services that support your rights, respect your choices, and help to live the life you want.

Read more about how aged care is changing.