Stay one step ahead: Download your essential guide to scam protection


Scams and fraud are evolving constantly and it's essential to stay informed to protect yourself and your finances.

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National Seniors Australia has partnered with Commbank to develop a new guide to help you recognise common scams, learn how to avoid them, and understand what to do if you fall victim to one.  

Types of Scams


1. Investment (including Crypto):  

Scammers entice individuals with the promise of high returns, often involving crypto or other investment opportunities. Scammers may attempt to contact you via phone, email, or social media platforms.  

2. Business email compromise  

Scammers can target businesses with emails from a compromised address or emails made to look like they came from a trusted contact such as your assistant, customer, lawyer, manager, or supplier.  

3. Remote access 

Where a scammer calls you and attempts to obtain access to your accounts or device, pretending to be from a trusted company or organisation. 

4. Phishing and smishing  

Scammers use deceptive emails or text messages that might include a link directing you to a fraudulent website or may ask for sensitive personal information.  

5. Relationship 

Scammers create fake profiles to form relationships and manipulate victims into sending money or personal information.  

6. Employment opportunity  

Where a job offer appears to require little to no effort for a high financial gain or promises to make quick money 

7. Online shopping  

Scammers create online stores or ads to lure shoppers into purchasing non-existent or fake products.

8. Threat and penalty  

Scammers impersonate authorities or trusted organisations to extort money through threats of fines or legal action.  

If you are confronted with any of the mentioned scams, remember to:


Stop. Check. Reject.  

Stop. Does something seem off? If in doubt, the best thing to do is stop. Take a breath.  

Check. Ask someone you trust or contact the organisation directly, using their official details. 

Reject. Hang up on the caller, delete the email, block the phone number. Change your password.

Download the e-Guide


Stay one step ahead of scammers by arming yourself with knowledge and taking proactive measures. Download our comprehensive Scam Protection e-Guide today to learn how to recognise, avoid, and respond to scams effectively. 

Protect yourself now – download the guide and share it with your friends and family!

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