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What would a cashless society look like?


National Seniors is supporting those who choose to use cash, but there are reasons behind the push for card and digital transactions.

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  • Finance
  • Read Time: 4 mins

The momentum towards a cashless society has been building for years, driven by technological advancements, convenience, and public health considerations. 

The COVID-19 pandemic accelerated this trend as contactless payments, which reduce physical interaction, were seen to be promoting health and safety. 

Digital payments also offer enhanced security against theft and loss, and they streamline transactions, making them quicker and more efficient. 

Governments and financial institutions have tended to support the move away from cash due to its potential to reduce tax evasion and illicit activities, which are harder to track with cash transactions. 

Why cash is important


  • Accessibility: Cash remains crucial for people who lack access to banking services or are uncomfortable with digital technology, such as the elderly and those on low incomes. 

  • Privacy: Cash transactions offer anonymity, protecting personal information from being tracked or hacked. 

  • Reliability: Cash does not rely on technology, making it essential during power outages, technical failures, or in remote areas with poor connectivity. 

  • Budgeting: Many people find it easier to manage their spending with physical money, providing a tangible sense of their finances. 

Why digital is also good


  • Convenience: Digital payments are fast and easy, allowing transactions from anywhere at any time without needing to carry physical currency. 

  • Security: Digital transactions can be tracked and monitored, reducing the risk of theft and fraud. 

  • Hygiene: Electronic payments eliminate the need to handle cash, reducing the spread of germs. 

  • Economic benefits: Digital payments can reduce costs associated with printing, transporting, and storing physical money. 

It’s important to note, however, that digital and card payments can attract fees. Between 2019 and 2022, there was a 77.5% increase in the number of in-person payments by credit and debit card that attracted a surcharge – typically adding 0.5% to 1.5% to the cost of the purchase. 

The decline of cash


The decline of cash usage is evident in many countries. In Australia, the Reserve Bank reported that cash transactions accounted for only 27% of consumer payments in 2019, down from 69% in 2007. By 2022, it was just 13%. 

Meanwhile, the Australian Payments Network indicated that ATM withdrawals fell by 20% in 2020 alone. 

Keeping cash alive


National Seniors Money Manager account 


The National Seniors Money Manager account pays interest on every dollar you deposit, and your money is there whenever you need it.  

With no monthly fees, and access to your available balance online or via a Visa Debit Card, National Seniors Money Manager account offers you a flexible savings account anytime, anywhere.

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Despite the shift towards digital payments, there are several ways you can support the continued use of cash as an alternative. 

  • Choose a bank with ATMs and branches: Opt for financial institutions that maintain physical branches and ATMs, ensuring access to cash when needed. 

  • Use cash for transactions: Make a conscious effort to use cash for everyday purchases, supporting businesses that accept cash. 

  • Educate others: Promote the benefits of cash to those around you, particularly the importance of accessibility and privacy. 

  • Advocate for cash: Participate in campaigns and discussions advocating for the continued availability of cash as a payment option. This includes protesting any attempts to add a surcharge to payments made in cash. 

Keeping cash is not about turning back the tide on cards and digital payments, it’s about providing people with options. 

Cash remains significant, particularly for accessibility, privacy, and reliability. 

By taking steps to support the continued use of cash, we can ensure that our financial system remains inclusive and adaptable to everyone's needs. 


Related reading: NSA, SBS 

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