Why you get political texts

In the lead up to last weekend’s federal election, many Australians were complaining on social media and in other forums about the number of “spam” messages from political parties they were receiving on their mobile phones. 

In most circumstances, Australians can opt out of receiving unwanted marketing phone calls and text messages using the Do Not Call register. 

However, things are different for political parties. 

National Seniors Australia (NSA) asked the national watchdog, the Australian Communications and Media Authority (ACMA), to clarify the situation, and here is the response we received: 

The Australian Communications and Media Authority is aware that members of the public may receive political emails, text messages, and calls from time to time, such as: 

• During local, state and territory or federal election campaigns 

• During periods of political debate, such as in the lead up to a referendum or plebiscite. 

These messages and calls are exempt from most spam and telemarketing rules. 

You can find out more information at Political calls, emails and text messages | ACMA. 

You have also asked about exemptions from telemarketing rules more generally. You can find out more information about this in the DNCR consumer guide at https://www.donotcall.gov.au/media/1213/dncr-consumer-guide.pdf 

People with a smartphone may be able to block phone numbers from calling or messaging them. They may also wish to contact their phone service provider for advice on products and services to block calls, or for other assistance it can provide.